erms and Conditions — KGT SERVICES MARKETING MANAGEMENT – FZCO

These Terms and Conditions govern the use of the website www.kgt-services.com and define the contractual relationship between the Owner and all Users who access or engage with the services offered.

Definitions

For clarity, the following terms shall have the meanings indicated below, whether singular or plural:

Owner:
KGT SERVICES MARKETING MANAGEMENT – FZCO
License No.: 53097
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: info@kgt-services.com

Application:
The website www.kgt-services.com and all related pages, content, and service interfaces.

Services:
Marketing management, project management, consulting services, and other related professional services provided by the Owner.

User:
Any individual or entity accessing or using the Application.

Consumer User:
A natural person using the Application for purposes not connected to business or professional activity.

Content:
All material published or uploaded on the Application, including text, images, media, and other data.

Conditions:
These Terms and Conditions governing the relationship between the Owner and Users.

Scope of the Conditions

By using the Application, the User fully accepts these Conditions.If the User does not agree to these Conditions, they must discontinue use of the Application.

The Owner reserves the right to update or modify the Conditions at any time.
The Conditions applicable to each User are those in effect on the date the User submits a service request.

Users are encouraged to save or print a copy for reference.
The Owner may change or update the Application’s layout, features, or content at any time, with or without prior notice.

Service Requests and Engagement
Descriptions of the Services, timelines, processes, and pricing may be provided through the Application or by direct communication.

Users must be of legal age to engage services.
Minors may only proceed with guardian consent.A User’s inquiry or request constitutes a proposal, not a confirmed agreement.

The Owner reserves sole discretion to accept or reject any proposal.
A contract is formed only once the Owner formally accepts the User’s request through written confirmation, which will include:Details of the requested ServicesExpected timelinesPricing or billing structureAny additional relevant informationUsers must verify all information in the confirmation and report any discrepancies promptly.RegistrationCertain features may require registration.The User must provide accurate, complete, and truthful information.Users are responsible for the security of their login details and must inform the Owner if unauthorized access is suspected.Users agree to indemnify the Owner for any damages resulting from incorrect registration information or misuse of credentials.Account Cancellation and ClosureUsers may request account deletion at any time by contacting info@kgt-services.com.The Owner may suspend or terminate accounts without notice in cases of:Violation of these ConditionsSuspicion of misuse or unlawful behaviorSubscriptions (If Applicable)If subscription-based services are offered, the Application will clearly detail the subscription features, renewal process, and billing cycles.Users may disable subscription renewals within the Application or by emailing info@kgt-services.com.Prices and PaymentsAll fees for Services—where applicable—will be clearly indicated, inclusive of any relevant UAE taxes or charges.Prices may change at any time but will not impact ongoing contracts already accepted.Payments are processed via third-party providers.The Owner does not store or directly handle payment data such as credit card details.If payment authorization fails, the Owner will not provide services.BillingUsers requesting an invoice must provide correct billing information.The Owner is not responsible for inaccuracies caused by User-submitted data.Right to Withdrawal (Consumer Users)Consumer Users may withdraw from the service contract within 14 days of acceptance, unless the service has already begun with the User’s consent.Withdrawal requests must be sent to info@kgt-services.com.Refunds, if applicable, will be processed within 14 days using the same payment method used for purchase.Once service delivery has started or been completed, the right of withdrawal may no longer apply.Exclusions to WithdrawalWithdrawal does not apply to:Fully completed services with the User’s prior consentCustom or tailored servicesUrgent services requested explicitly by the UserAny situations where UAE consumer regulations exclude withdrawalUser ContentUsers may upload content as long as it is lawful and does not infringe intellectual property, privacy, cybersecurity, or UAE regulations.The User assumes full responsibility for all submitted content and agrees to indemnify the Owner for any claim related to such content.The Owner may remove content deemed inappropriate, harmful, or non-compliant at its discretion.Users grant the Owner a non-exclusive, worldwide right to use, modify, or process submitted content for operational or improvement purposes.Intellectual Property RightsAll materials on the Application—including text, graphics, branding, and layout—are the exclusive property of the Owner or used under permission.No content may be copied, reproduced, distributed, or exploited without prior written consent.Exclusion of WarrantyThe Application is provided “as is” and “as available.”The Owner does not guarantee continuous, error-free operation.Access may be interrupted for maintenance, updates, or events beyond the Owner’s control.Limitation of LiabilityTo the fullest extent permitted under UAE law, the Owner shall not be liable for:Internet or network failures beyond its controlIndirect, incidental, or consequential damagesBusiness, revenue, or opportunity lossErrors caused by incorrect information supplied by the UserUnauthorized or fraudulent use of payment methods by third partiesIn any case, the Owner’s liability shall not exceed twice the amount paid by the User for the specific service.Force MajeureThe Owner is not responsible for delays or failures due to events beyond reasonable control, including natural disasters, government regulations, outages, or other force majeure events.Obligations resume once the event has ended.Third-Party LinksThe Application may contain links to external websites.The Owner is not responsible for the content or services offered by third-party platforms.PrivacyPersonal data is processed in accordance with the Privacy Policy available on www.kgt-services.com.Applicable Law and Jurisdiction

These Conditions are governed by the laws of the United Arab Emirates.
Any disputes shall fall under the exclusive jurisdiction of the courts of Dubai, UAE

.Date Updated: 20/11/2024